Shipping policy

Shipping Policy

Thank you for shopping with Alphapetiva. We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days
  • International Orders: 7–15 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package.

Delayed or Lost Packages

If your package is delayed or lost in transit, please contact us at Hello@alphapetiva.com and we’ll do our best to assist you.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages shipped to incorrect addresses provided by customers.

Contact Us

If you have any questions regarding shipping, please contact us at:

📧 Hello@alphapetiva.com