Shipping policy
Shipping Policy
Thank you for shopping with Alphapetiva. We are committed to delivering your order quickly and safely.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–15 business days
Delivery times may vary depending on your location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package.
Delayed or Lost Packages
If your package is delayed or lost in transit, please contact us at Hello@alphapetiva.com and we’ll do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧 Hello@alphapetiva.com